To explore Network Rail’s journey of safety culture change so far, and understand the lessons learned. Primary focus on the question ‘Can people change be predicted and measured?’ and if so, how can this help inform and shape the delivery of safety culture change?



Emma has worked in the UK railway industry since 1999, gaining a wealth of experience from both the client and contractor perspective, and having worked on major railway engineering schemes including the West Coast Route Modernisation Project and the new cross London railway – Crossrail. Emma is a career safety professional and her passion lies in helping others to realise their role in achieving safe working.

Working with Victorian infrastructure, the potential to improve safety through technology development is clear, however this will take time. The only way to achieve a sustainable improvement in workforce safety performance now is to engage the energies, knowledge and skills of our people; by creating a culture where everyone looks out for one another and our default is to always work safely. Leaders need to be at the forefront of creating a culture that values and prioritises safety in the pursuit of our vision ‘Everyone Home Safe Everyday’.

Emma leads the safety leadership and culture change programme; a 5-year programme that commenced in 2011 and is designed to deliver a sustainable improvement in the safety culture at Network Rail.